Update regarding Tropical Storm Erika. 

As of the most recent NOAA reports we expect to see the storm on Monday.  All of our staff will be working.  If you require support please use our ticketing system or call us at 844-488-7668 for assistance.

Our Miami facility is designed to withstand disaster and we leverage dual power stations that power some of the most crucial infrastructure including hospitals and government buildings.  Our power grid is priority for the local power company to restore power in the event of large scale power outages.  The N+1 power infrastructure in our facility is designed with redundancy.  Our UPS, diesel generators and redundant power feeds are checked every week, 52 weeks per year to ensure availability in emergency situations or power outages.  We have enough fuel onsite to run for almost a full week and contracts in place to bring in more fuel within 24 hours if longer downtime is anticipated.  Every available measure has been taken to pre-test power and we anticipate no outages for any of our clients that use our facilities.

If you are unsure of what backup and cloud services you have you or would like to inquire as to to how to move to our services please feel free to ask for a free consultation so that we can review any possible improvements for you.

Root Point Customer Support
844-448-7668

* As of 2015-08-28 at 5PM.